Frequently Asked Questions About Parent Portal Single Sign-On
I have been using the Parent Portal to access my student’s grades and attendance. Do I need to create a new account?
Yes. To increase security and enhance communication with parents/guardians, we have updated our PowerSchool Parent Portal to a single sign-on program. This requires a one-time set-up of a new account.
How do I create a new Parent Portal account?
From the PowerSchool Parent Portal webpage, follow the instructions under “Create a PowerSchool Parent Portal Account”.
Will students need to create an account in order to access their information through the portal?
Students do not need to create an account. They should use their new username and password to log into the PowerSchool public portal just as before.
How do I get the Access ID and Access Password for my student?
The Access ID and Access Password for each student are listed on a letter mailed to parents/guardians. If you do not have the letter, please contact your student’s school. Please note that, at this time, only Carmen Arace Middle School, Global Experience Magnet School, and Bloomfield High School are using the parent portal.
I created an account, but now I cannot remember my Username and/or Password. How can I access my account?
On the sign- in screen for the portal, click on the link Having Trouble Signing In? just below the password field. Then select either the Forgot Password or Forgot User Name tab on the next screen. Replacement User Name and/or Password information will be sent to you via the email address you provided when you set up the account for the first time.
What if the Access ID and Access Password for my student does not work to link my student to my account?
First, check to be sure that you have accurately entered the Access ID and Access Password exactly as indicated in your letter. If you are still unable to link your student, please call your student’s school for assistance.
Can more than one parent/guardian link their account to a student?
Yes; using the Access ID and Access Password, more than one parent/guardian can set up an account and link to the same student(s). However, each account must have a unique email address.
How do I add a student to an existing parent portal account?
From the PowerSchool Parent Portal webpage, follow the instructions under “Linking Additional Student Accounts”.